Terms of Service

1. Agreement to Terms

By accessing or using Dude Diligence ("Service"), operated by Claduta Corp ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Claduta Corp. We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

2. Service Description

Dude Diligence provides AI-powered due diligence and risk assessment services for commodity trading documents, including but not limited to:

• Document analysis (LOIs, ICPOs, KYC documents, FCOs, etc.)
• Multi-party entity extraction
• Fraud pattern detection
• Database cross-referencing (OFAC, Interpol, Companies House, etc.)
• Risk scoring and PDF report generation

Important Disclaimer: Dude Diligence is a screening tool, NOT a replacement for professional legal, financial, or compliance advice. Always consult qualified professionals before making business decisions.

3. User Accounts & Eligibility

Eligibility

You must be at least 18 years old and capable of forming a binding contract to use this Service. By using the Service, you represent and warrant that you meet these requirements.

Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring your account information is accurate and up-to-date

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or any other reason at our sole discretion.

4. Acceptable Use Policy

You May NOT Use the Service To:

• Violate any applicable laws, regulations, or third-party rights
• Upload malicious code, viruses, or harmful content
• Attempt to reverse-engineer, hack, or exploit the Service
• Scrape, crawl, or extract data using automated tools
• Impersonate another person or entity
• Harass, abuse, or harm others
• Upload documents you don't have legal rights to analyze
• Use the Service for illegal activities (money laundering, fraud, etc.)
• Resell or sublicense the Service without written permission
• Overload our servers or interfere with Service performance

Violation of this policy may result in immediate account termination and legal action.

5. Pricing, Billing & Refunds

Payment Terms

• Subscription Plans: Billed monthly or annually in advance
• Pay-As-You-Go: Charged per document check at current rates
• Overage Charges: Additional checks beyond plan limits billed at per-check rates
• Payment Methods: Credit card (Stripe), cryptocurrency (NOWPayments)
• Auto-Renewal: Subscriptions renew automatically unless canceled

Price Changes

We reserve the right to modify pricing at any time. Existing subscribers will be notified 30 days before price changes take effect. Continued use after notification constitutes acceptance of new pricing.

Refund Policy

• 30-Day Money-Back Guarantee: Full refund if canceled within 30 days of initial purchase
• Pro-Rated Refunds: Not available for partial months or unused checks
• Pay-As-You-Go: No refunds once document is processed
• Abuse: Refund privilege may be revoked for pattern of abuse

Cancellation

You may cancel your subscription at any time from your account dashboard. Cancellation takes effect at the end of your current billing period. No refunds for partial periods unless covered by money-back guarantee.

6. Data Handling & Privacy

Your Documents

• 24-Hour Auto-Delete: All uploaded documents are automatically deleted within 24 hours
• In-Memory Processing: Documents are analyzed in-memory and never permanently stored
• No Third-Party Sharing: Your documents are never shared with third parties
• Encryption: AES-256 encryption for all uploads

Your Responsibility

You are responsible for ensuring you have the legal right to upload and analyze documents. Do not upload documents containing:

• Classified or government secrets
• Materials you don't have rights to possess
• Personal information of third parties without consent (where legally required)

For full details, see our Privacy Policy.

7. Intellectual Property

Our IP

All content, features, functionality, design, code, and branding of Dude Diligence are owned by Claduta Corp and protected by copyright, trademark, and other intellectual property laws. You may not:

• Copy, modify, or distribute our software or content
• Reverse-engineer our algorithms or AI models
• Use our trademarks without written permission
• Create derivative works based on our Service

Your Content

You retain all rights to documents you upload. By using the Service, you grant us a limited, non-exclusive license to process your documents for the purpose of providing the Service. This license terminates when documents are deleted (within 24 hours).

Feedback

Any feedback, suggestions, or ideas you provide become our property and may be used without compensation or attribution.

8. Disclaimers & Limitations of Liability

Service Disclaimer

Not Professional Advice

Dude Diligence is a screening tool only. It does NOT provide:

• Legal Advice: Consult a lawyer for legal matters
• Financial Advice: Consult a financial advisor for investment decisions
• Compliance Advice: Consult compliance professionals for regulatory matters
• Investigative Services: We are not licensed private investigators

AI Limitations

Our AI-powered analysis may contain errors, false positives, or missed fraud patterns. Always verify findings independently and use your professional judgment. We are not responsible for business decisions made based on our reports.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLADUTA CORP SHALL NOT BE LIABLE FOR:

• Indirect, incidental, consequential, or punitive damages
• Lost profits, revenue, data, or business opportunities
• Business losses due to reliance on our reports
• Third-party actions or claims
• Any damages exceeding the amount you paid in the past 12 months

Some jurisdictions do not allow exclusion of implied warranties or limitation of liability. In such cases, our liability is limited to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Claduta Corp, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of the Service
• Violation of these Terms
• Violation of any laws or third-party rights
• Documents you upload or analyze
• Your business decisions based on our reports

10. Dispute Resolution & Arbitration

Informal Resolution

Before filing a claim, you agree to contact us at [email protected] to attempt to resolve the dispute informally. We'll work in good faith to resolve your concern within 30 days.

Binding Arbitration

If informal resolution fails, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA), except:

• Small claims court cases (under $10,000)
• Intellectual property disputes
• Injunctive relief requests

Class Action Waiver

You agree to resolve disputes individually, not as part of a class action, collective action, or representative proceeding.

Governing Law

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict of law principles.

11. Termination

By You

You may terminate your account at any time from your dashboard or by contacting us. Termination takes effect at the end of your billing period.

By Us

We may suspend or terminate your account immediately without notice for:

• Violation of these Terms
• Fraudulent or illegal activity
• Non-payment
• Abusive behavior toward staff
• Any reason at our sole discretion

Effect of Termination

Upon termination, your right to use the Service ceases immediately. Sections of these Terms that by their nature should survive (warranties, limitations, indemnification) will continue to apply.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via:

• Email notification to your registered address
• Prominent notice on our website
• In-app notification

Changes take effect 30 days after notification. Continued use after the effective date constitutes acceptance of the updated Terms. If you don't agree, you must stop using the Service and cancel your account.

13. Miscellaneous

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Claduta Corp regarding the Service.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.

Waiver

Our failure to enforce any right or provision does not constitute a waiver of future enforcement.

Assignment

You may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control (natural disasters, war, pandemics, government actions, etc.).

Export Compliance

You agree to comply with all applicable export and import laws. The Service may not be used in countries subject to U.S. embargo or by individuals on U.S. restricted party lists.